Complaints from Volkswagen and Audi drivers of a horrifying experience being described as "the flash of death" has led to a major recall of vehicles made by the group.
Volkswagen of America recalled nearly 14,000 vehicles, Friday, including models of the Jetta, Jetta SportWagen, GTI and Eos after reports on problems with its "DSG transmission."
The recall affects models built between Sept. 2008 and Aug. 2009.
"You're in motion, but all of a sudden you don't have any acceleration." explained driver Lisa Toler.
Certain cars reportedly have a safety defect where drive, park, reverse and neutral all flash on and off at once, followed by a transmission malfunction.
Liker Toler, driver Dennis Capolongo experienced it firsthand.
"I could see that these cars were just barreling down on us," he recalled.
"There was no forward motion at all with the car," Capolongo added. "The engine was just racing and the transmission was just completely slipping."
So far, no one had died or been hurt by the problem, but experts say it's enough to raise concern.
"This is a classic safety hazard," said Clarence Ditlow of the Center for Auto Safety. "It's only a matter of time before we have consumers being killed."
Owners of the affected vehicles will be contacted by Volkswagen to schedule an inspection appointment with their local dealer.
Have questions about the Volkswagen recall? Call the Volkswagen Loyalty Center at 1-800-444-8982.