Delta Airlines is under fire after charging troops returning home from the Afghanistan war zone with hundreds of dollars in extra baggage fees.
Two of the soldiers filmed their account onboard Flight 1625 and posted it on YouTube.
Staff Sgt. Fred Hilliker and Robert O'Hair vented their frustration after 34 soldiers were charged with as much as $2,800 in baggage fees.
They claim that military orders allowed them each four bags free of charge. But a Delta agent still charged the troops for the fourth bag.
Several of the soldiers did not have a credit card and their commanding officer was forced to cover the costs.
Delta issued a statement apologizing for the "miscommunication" and thanked the troops for their service.
The airline has now revised its bag fee policy for military personnel.