Frustration Continues as Obamacare Site Keeps Failing

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President Barack Obama has begun a new push to reshape public perception regarding his health care law while working behind the scenes to fix its problems.

At a White House event today, Obama will remind Americans that he designed the Affordable Care Act to prevent insurance discrimination against people with pre-existing conditions and to allow young people to stay on their parents' coverage until age 26.

The president also plans to attack Republicans, making the case that they're trying to take away benefits without providing alternatives.

But for many Americans, the contrast between HealthCare.gov's online woes and Cyber Monday efficiencIes has been striking. The updated Obamacare website continues to fail for many consumers attempting to sign up.

"Fed Ex will ship 22 million packages and they'll do it in one or two days and the president is crowing about the fact that when this website is up, they might be able to handle 800,000 accounts. I mean it's ridiculous," The 700 Club host Pat Robertson said on Tuesday's show. "Private enterprise can do it. The government can't."

While some people have been able to login since it was updated this weekend, many are still running into the same failures and crashes as before.

Dan Howard, one of many frustrated consumers, had a heart attack nine years ago. He said he is terrified of not having a health policy on Jan. 1.

"I can log on - amazingly, I can log on darn quick," he said. "But whenever I finish my actual log in, it says I can't go any further because I'm not verified that I'm me."

To combat continuing concerns about HealthCare.gov, Obama hopes to refocus the public's attention on potential benefits with the health care law in an effort to encourage more to sign up.

In the meantime, deep flaws with enrollment data are also emerging. Insurers now say that much of what they're receiving is incomplete or incorrect and could be useless.

Ultimately, it may mean that some consumers cannot access their benefits on January 1, 2014 - the date the government has scheduled coverage to begin.

The Washington Post reports that errors in enrollment records affect one-third of those who have signed up and predicts that tens of thousands of consumers are at risk.

On Monday, administration officials began holding daily morning meetings with insurance company representatives to discuss the problem.

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Heather Sells

Heather Sells

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