Officials who have gone in the Kenya mall attacked last weekend are calling the scene a house of horrors, saying many victims were brutally tortured by members of the extremist group al Shabab.
James Quest is a professional photographer in Kenya, but last Saturday he put down his camera to help guide a police squad heading into Nairobi's Wesgate Mall.
"It was eerie quiet, music was playing, lights on, no people. And I thought that was really weird for an attack," Quest recalled.
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He spent six hours dodging gunfire, pursuing the terrorists and searching for survivors.
"While we were there I met this man. He had been shot in the eye and on his side and had really bled out. The blood was all over his clothes, all the way down to his shoes. It was too much blood. Anyway, so we walked this guy out," he said.
Even though the man's injuries were severe, Quest was certain they had saved him by the time they loaded him into an ambulance.
But the next day, on a trip to the Nairobi City Mortuary, he found the man again.
"I went to the morgue just to get some shots of what was going on there and in the process, you know, found him lying there, he had passed on," Quested said.
While he was at the morgue, the man's family arrived to identify the body. Quest was able to talk to them and learn more about the man he'd tried so hard to save.
"What I do know about him is, you know, his name. He had five kids, his name is Mwaura, he had five kids," he said.
According to government estimates at least 67 people were killed in the Westgate mall attack.
New images of the devastation have just released. One shows a parking lot, completely caved in after officials say soldiers fired grenades inside to create a diversion so hostages could escape.
The al Qaeda affiliated group al-Shabaab has claimed responsibility for the attack. It's leaders say the siege was a, "warning to Westerners."
The United State has ramped up it efforts against the terrorist group. The CIA has assigned more operatives to focus on al Shabab and the FBI has sent agents to help in the investigation at the mall.