Current Job Openings

Last updated: February 3, 2012

In order to receive full consideration for employment with CBN or Operation Blessing, please submit a job application.

VB = Virginia Beach, VA campus         NV = Nashville, TN campus

PROFESSIONAL / MANAGEMENT

Chief Financial Officer

Virginia Beach, VA

The Christian Broadcasting Network (CBN) is seeking an executive-level Chief Financial Officer to provide overall direction and leadership for the Finance & Accounting and Tax & Internal Audit divisions. This position will oversee all financial policies, procedures, planning, reporting, compliance and internal controls for consolidated ministry-wide operations, including all domestic and international entities.

CBN is a global ministry committed to preparing the nations of the world for the coming of Jesus Christ through mass media.  Using television and the Internet, CBN is proclaiming the Good News in over 100 countries and territories, with programs and content translated into 69 languages. CBN is home to over 1000 employees who contribute their skills and talents in a wide-variety of industry-specific roles.

The CFO will report directly to the President/COO and will also establish effective partnerships with the CEO, Board of Directors and senior leadership to develop and implement successful financial strategies impacting an organization with an operating budget in excess of $180 million. 

This position will provide senior-management oversight of the Finance & Accounting division which includes:  Financial Reporting, Budgeting, Treasury, Accounts Payable, Payroll, Purchasing, Accounts Receivable, Cost Accounting, Risk Management and non-cash gifts; as well as, oversight of the Tax & Internal Audit division.

Specific Finance & Accounting Responsibilities Include:

• Lead talented staff in the development and achievement of division goals.
• Lead planning and review of annual Capital Purchases Budget and Operating Cash Flow Budget; review Budgets with COO, CEO, and Board Chairman.
• Oversee banking relationships, negotiate agreements, and monitor compliance with all related covenants.
• Present financial information and statements at all meetings of the Board of Directors and its Audit Committee.
• Arrange annual audit, as approved by Audit Committee, of consolidated CBN financial statements and those of select subsidiaries and affiliates.
• Review preparation of monthly financial statements and distribute with commentary to the Board of Directors.
• Oversee disclosure of financial information and statements to the public, including donors and foundations for grants.
• Serve other divisions as needed in negotiating and administering financial arrangements particular to their areas of responsibility.

Specific Tax & Internal Audit Responsibilities Include:

• Lead talented staff in the development and achievement of division goals.
• Lead preparation and review of Governance, Management & Disclosure Policies to ensure compliance with IRS requirements for 501(c)(3) organization.
• Visit domestic and international ministry locations to keep apprised of their operations, financial concerns and risk exposures.
• Keep informed of government actions that influence ministry operations and participate with support organizations, such as ECFA, to protect CBN’s interests.

The Successful Candidate will possess the following qualifications:

• Extensive experience in financial planning and business management with track record of achieving strategic financial objectives.
• Strong experience in a senior financial-management role, partnering with executive staff, resulting in the development and implementation of creative financial management strategies.
• Significant knowledge of financial resources with expert negotiating skills and ability to secure maximum benefit from terms and conditions.
• Ability to develop and utilize forward-looking, predictive models and activity-based financial analyses to provide insight into the organization’s operations and business plans.
• Solid understanding of generally accepted accounting principles with experience in, or knowledge of, nonprofit accounting.
• Bachelor’s degree or higher in accounting or related field; CPA required.
• Technically savvy with computer proficiency in finance and accounting software.
• Absolute commitment to financial compliance and maintain above reproach ethical standards with great integrity.
• Excellent analytical and abstract reasoning skills, plus excellent organization skills.
• Excellent oral and written presentation skills.
• Demonstrated leadership ability, team management, and interpersonal skills.
• Ability to effectively represent the company to financial partners, including financial institutions, auditors, public officials, etc.
• Ability to collaborate/partner with the executive team and cross-functional business units to understand the business needs and develop financial strategy to meet those needs.
• Proven decision-making skills with ability to manage under pressure.
• Spiritual maturity and insight into Biblical financial principles and provisions.
• Ability to provide spiritual leadership and set example of excellence and integrity in all areas of responsibility.
• Ability to travel

In summary, CBN desires a seasoned and mature leader with at least 12-15 years of broad finance experience responsible for evaluating financial information and making actionable recommendations to senior leadership.  Ideally, the successful candidate will have a strong finance and business management background working for a complex organization with multiple funding sources and diverse program areas.

Why should someone make a change to assume this position?

• Opportunity to maximize financial stewardship for enterprise-wide impact
• Enjoy working with a strong team in a collegial atmosphere
• Rewarding and intellectually challenging
• Chance to put knowledge, skills and abilities to work in an organization passionate to fulfill its mission of spreading the Gospel of Jesus Christ worldwide.

CBN is dedicated to maintaining the highest standards of financial stewardship and is a long-standing member of the Evangelical Council for Financial Accountability (ECFA).

CBN, headquartered in beautiful Virginia Beach, VA, offers a professional and rewarding work environment, competitive salary, relocation, and full benefits package.  CBN has retained Wheless Partners Executive Search to assist in this search and interested candidates are encouraged to send a resume and letter of interest to CBNCFO@WhelessPartners.com for consideration.

Associate General Counsel

Office of General Counsel – Virginia Beach, VA

The Christian Broadcasting Network (CBN) is seeking an experienced Associate General Counsel to join its corporate legal department.  Reporting directly to CBN's Vice President and General Counsel, this position will provide legal representation, counsel and service to CBN and its related entities.  Responsibilities will cover a wide range of legal issues to include general business law, corporate governance, contract drafting, negotiating, compliance, and litigation management.
 
CBN is a global ministry committed to preparing the nations of the world for the coming of Jesus Christ through mass media.  Using television and the Internet, CBN is proclaiming the Good News in over 100 countries and territories, with programs and content translated into 69 languages. CBN is home to over 1000 employees who contribute their skills and talents in a wide-variety of industry-specific roles.

The successful candidate will have the following qualifications:

• Minimum seven years of corporate/commercial experience
• Excellent ability to structure, negotiate, draft and analyze commercial transactions
• Strong oral, written and presentation skills
• Proven ability in one or more of the following is also desirable: entertainment law, real estate law, tax-exempt organizations, and international law. 
• Strong litigation management skills
• Proficiency in MS Office applications
• Ability to meet challenging deadlines and manage complex projects in a demanding fast paced environment.
• Possess excellent business judgment and analytical problem solving skills
• A Juris Doctorate degree from an accredited law school and current active membership in a state bar

Why should someone make a change to assume this position?

• Rewarding and intellectually challenging
• Enjoy working hard with a strong team in a collegial atmosphere
• Chance to put knowledge, skills and abilities to work in an organization passionate to fulfill its mission of spreading the Gospel of Jesus Christ worldwide.

TELEVISION PRODUCTION

Videographer/Editor

CBN International – Virginia Beach, VA

Join our team of professionals at The Christian Broadcasting Network (CBN), where we produce and deliver network-quality features and programs for international television markets.  Our highly creative production team produces content for programs like Vida Dura, Turning Point, Club 700 Hoy, French 700 Club and others in the MENA region.  If you have a good eye, want to tell your story through video and have a desire to impact your world, you don’t want to miss this opportunity!

We are looking for an exceptional Videographer-Editor who enjoys using their expertise and creativity daily.

The ideal candidate will have the following qualifications:

• Strong working knowledge of television production and post-production
• Extensive knowledge of video shooting techniques
• Proficient in Final Cut Pro Editing System
• Provide production-related technical support and work flow management as needed
• Ability to perform audio editing and mixing tasks
• Excellent communication skills in English and Spanish, preferred
• Proficient in MS Office and project management software tools
• Ability to interact with the public and co-workers in a positive professional manner
• Ability to work independently and as a member of a team
• Excellent organizational and time management skills
• Ability to work with detail
• Ability to work in a cross-cultural environment and to teach others
• Ability to work well under pressure and meet deadlines
• Ability to lift and carry video equipment
• Ability to travel
• Valid license and good driving record

Please include portfolio by DVD or Internet link

MINISTRY

Partner Service Representative I (Telephone Ministry)

The 700 Club Prayer Center - Virginia Beach, VA

The Christian Broadcasting Network (CBN) is looking for Partner Service Representatives to join our 24/7 call center team.  We are seeking dedicated professionals who are passionate about the mission of CBN and enjoy interacting with the public.  This position will respond to telephone requests for prayer using accepted biblical doctrine, and encourage partner support for the CBN ministry.  Multiple shifts are available, with the opportunity to work with state-of-the-art equipment in a positive team environment.  This is a regular, part-time position.

Join the Team That is Changing Lives

The successful candidate will have the following qualifications:

• Knowledge of the Bible
• Familiar with navigating the Internet and using email communication
• Excellent oral and written communication skills
• Typing 20 Words per Minute minimum required
• Pleasant, professional telephone manner
• Strong reading and comprehension skills
• Ability to encourage financial support for CBN
• Ability to work some weekends and holidays

Bilingual Partner Service Representative I (Telephone Ministry)

The 700 Club Prayer Center - Virginia Beach VA

The Christian Broadcasting Network (CBN) is looking for Partner Service Representatives to join our 24/7 call center team.  We are seeking dedicated professionals who are passionate about the mission of CBN and enjoy interacting with the public.  This position will respond to telephone requests for prayer from Spanish and/or English-speaking callers using accepted biblical doctrine, and encourage partner support for the CBN ministry.  Multiple shifts are available, with the opportunity to work with state-of-the-art equipment in a positive team environment.  This is a regular, part-time position.

The successful candidate will have the following qualifications:

• Knowledge of the Bible
• Familiar with navigating the Internet and using email communication
• Excellent oral and written communication skills
• Typing 20 Words per Minute minimum required
• Pleasant, professional telephone manner
• Strong reading and comprehension skills
• Ability to encourage financial support for CBN
• Ability to work some weekends and holidays
• Fluency in Spanish language - with the ability to read and write

Partner Service Representative I (Telephone Ministry)

The 700 Club Prayer Center - Nashville, TN

The Christian Broadcasting Network (CBN) is looking for Partner Service Representatives to join our dynamic call center team.  We are seeking dedicated professionals who are passionate about the mission of CBN and enjoy interacting with the public.  This position will respond to telephone requests for prayer using accepted biblical doctrine, and encourage partner support for the CBN ministry.  Multiple shifts are available, with the opportunity to work with state-of-the-art equipment in a positive team environment.  This is a regular, part-time position.

Join the Team That is Changing Lives

The successful candidate will have the following qualifications:

• Knowledge of the Bible
• Familiar with navigating the Internet and using email communication
• Excellent oral and written communication skills
• Typing 20 Words per Minute minimum required
• Pleasant, professional telephone manner
• Strong reading and comprehension skills
• Ability to encourage financial support for CBN
• Ability to work some weekends and holidays

Also seeking Spanish/English bilingual candidates. 

For more information, please contact our CBN Nashville Job Hotline at (615) 650-6023 or fax your application to (615) 650-6119.

DIGITAL MEDIA

There are no openings at this time

INFORMATION TECHNOLOGY

Systems Architect 

Enterprise Services – Virginia Beach, VA

The Christian Broadcasting Network (CBN) is seeking a Systems Architect to join its talented team of IT professionals. This individual will be responsible for establishing the technology vision and establishing strategy at the storage and server platform level. The Systems Architect will be responsible for design, development, implementation, and analysis of technical products, systems, and services of CBN’s storage and server infrastructure.  Design and Operational procedures will be according to best practices and ensure high levels of data quality and availability and future scalability. The Systems Architect will oversee policies and procedures to ensure consistent storage and server provisioning, uptime, and any regulatory compliance. This individual must be able to effectively interact and communicate with the business leadership to ensure the technology solution aligns to the business goals.  This position is challenged to work across business functions and technology groups.

The successful candidate will possess a proven, successful track record in the following areas:

• B.S. Engineering or related degree, or 10-12 years’ experience preferred
• Required Certifications for Computing Platform: MCSE 2000/2003/2008, VCP
• Desired Certifications: MCIPT, VCDX, EMC Storage Technologist (EMCST) or SNIA equivalent  or Data Center Architect
• The person should have relevant experience in administering, troubleshooting, and supporting enterprise-class storage from EMC and/or Isilon or other enterprise-class storage systems
• Demonstrated expertise in VMware server architecture in conjunction with scalable storage clusters, including tiered storage solutions.
• Experience with the introduction of new technologies and standards in a mature IT environment
• Strong leadership abilities and team-leadership skills
• Excellent organizational and time management skills
• Client centric and able to work in a variety of environments and must be able to manage customer relationships
• Operations planning & design to include Disaster Recovery & Monitoring
• Knowledge and experience with Microsoft messaging systems and supporting technologies
• Demonstrated expert level troubleshooting and analytical skills
• Proven communication & organizational skills; Must have ability to communicate at all levels within the organization both verbally and in writing
• Demonstrated knowledge of current and developing technologies and ability to analyze technology for use in current environment
• Must be able to work independently and as part of a team
• Project Management experience a plus

Network Engineer II

Enterprise Services – Virginia Beach, VA

The Information Technology department at The Christian Broadcasting Network (CBN) invites you to join our team and continue using your knowledge and experience for design, development, implementation and analysis of technical products and systems. 

The successful candidate will need to be familiar with standard concepts, practices, and procedures within one or more of the following Enterprise IT specialties: Network Operating Systems, Messaging, Management Systems, Collaboration Services, virtual server and desktop infrastructure.  Will also use Critical Success Factors to design the solution and Key Performance Indicators to evaluate the solution.   Participate and collaborate with internal and external IT groups for design, implementation and peer review.                                                                                    

From design to implementation and support, you can make an immediate impact on our sophisticated network infrastructure.  CBN consistently integrates latest technologies and currently supports multiple sites, across various WAN circuits and protocols.  If you are an innovative Network Engineer and desire to expand your experience and have a vision for the future design of networking possibilities, we are interested in you! 

Qualifications:

• B.S. Engineering or related degree, or 3-5 years experience preferred
• Desired Certifications: MCP or MCSE 2000/2003
• Thorough understand of Windows 2000/2003 /2008 Active Directory with experience in the deployment & migration in large & complex production environments
• Experience and knowledge in specialty area with excellent analytical and troubleshooting skills
• Experience and knowledge in one or more of these specialty areas:  VMware, VMware View, SMS/SCCM, MS Enterprise Services (AD/DNS/DHCP/GPO/PKI)
• Demonstrated troubleshooting skills
• Demonstrated analytical skills
• Proven communication & organizational skills; must have ability to communicate at all levels within an organization
• Demonstrated knowledge of current and developing technologies and ability to analyze technology for use in current environment
• Must be able to work independently and as part of a team
• Experience with Dell server hardware and other Enterprise-class appliances and hardware
• Client centric and able to work in a variety of environments; must be able to manage customer relationships

Network Engineer II (Web Server)

Enterprise Services – Virginia Beach, VA

The Christian Broadcasting Network (CBN) is seeking an experienced Network Engineer to join its team of IT professionals.  You can make an immediate impact on our network infrastructure by providing engineering support for design, development, and implementation in our Internet Web environment.  This position will support sophisticated Internet solutions that include server load balancing, data clustering, security, monitoring, commerce solutions, and reporting.

Qualifications:

• B.S. Engineering or related degree, or 3-5 years experience preferred
• Desired Certifications: MCTS, MCSA, MCSE, MCITP, or Microsoft Certified Master
• Experience in Internet solutions using Microsoft and Linux technologies with the ability to support complex web server solutions
• Knowledge of TCP/IP and DNS
• Background in Windows 2000/2003, Active Directory & Exchange 2000/2003 with experience in the design, deployment & migration in large & complex production environments
• Experience and knowledge in specialty area with excellent analytical and troubleshooting skills
• Experience with Microsoft network services such as DNS, WINS & DHCP
• Operations planning & design to include Disaster Recovery & Monitoring
• Knowledge and experience with VMware a plus
• Experience with Dell servers and EMC storage is a plus
• Understanding & implementation of Domain Controllers & IIS security principles
• Developing Anti-Virus & Anti-Spam strategies
• Demonstrated knowledge of current and developing technologies and ability to analyze technology for use in current environment
• Project Management experience a plus
• Proven communication & organizational skills; must have ability to communicate at all levels within an organization
• Client centric and able to work in a variety of environments; must be able to manage customer relationships

Systems Engineer II

Enterprise Services – Nashville, TN

The Christian Broadcasting Network (CBN) is seeking an experienced Telephony Systems Engineer to support Call Center technical operations in Nashville, TN.  This individual will demonstrate expertise with Telephony Contact Center product lines and provide support, maintenance, and coordination with Call Centers in both VA and TN locations.  This position will perform day-to-day technical tasks, first-level analysis, and remote diagnostics; utilize approved management tools to detect abnormal behavior and/or failures; and report on all assigned systems.  This is primarily a technical support rather than administrative role.

The ideal candidate will possess a proven, successful record of accomplishment in the following areas:

• Knowledge of Interactive Intelligence version 3.0, plus experience with Interaction Administrator, Interaction Dialer, Interaction Designer, Interaction Client, and Interaction Scripter given special consideration.
• VoIP/SIP/HMP experience given additional consideration.
• BS in Computer Science, Computer Technology, a related technical discipline, or equivalent professional technical experience.
• Experience with technical operations in a fast-paced, high-productivity environment (preferably contact center).
• Knowledge of Microsoft operating systems
• Knowledge of database management systems including SQL Server 2005/2008.
• Proficient with TCP/IP
• Troubleshooting abilities as it relates to the OSI model
• Telephony experience and familiarity with blended inbound-outbound phone center environments given additional consideration.
• Ability to be on call via mobile telephone or pager during unscheduled days or shift times for emergency requirements.
• Ability to travel between Virginia Beach and Nashville as needed for special projects, and to travel for occasional off-site training.
• Availability to work after hours as needed.
• Demonstrated ability to exercise judgment to determine appropriate solutions to technical issues.
• Demonstrated knowledge of current and developing technologies and ability to analyze technology for use in current environment.
• Excellent analytical skills and attention to detail.
• Excellent oral and written communication and presentation skills. Must be able to perform oral and written instructions, and communicate at all levels within an organization with a pleasant demeanor.
• Excellent organizational and time management skills.
• Ability to work as a member of a team, as well as independently, to meet critical deadlines.
• Outstanding character, integrity, and ability to exhibit professionalism and good customer service skills.

CERTIFICATIONS:

• ICCP, ICCE, MCP, and/or MCSE
• Interactive Intelligence CIC certification given special consideration.

DIRECT MARKETING

There are no openings at this time

MARKETING

Data Analyst

Marketing – Virginia Beach, VA

The Christian Broadcasting Network (CBN), a global leader in Christian programming and humanitarian relief, is seeking a Data Analyst to provide quality solutions in the analysis, development, and implementation of information delivery reporting for targeted marketing and fundraising intelligence.

The successful candidate will have the following qualifications:

• Strong experience with SAS reporting applications, including SAS Enterprise Guide and SAS Business Intelligence tools
• Ability to gather and review requirements and provide accurate estimates of work
• Familiar with relational database concepts and complex business application architectures
• Experience writing reports in SAS and Microsoft Reporting Services 
• Familiarity with Microsoft Visual Studio, SAS and SQL
• Proficiency in Microsoft Office product suite including Word, Excel, and Project
• Excellent written and oral communications, teamwork and leadership skills
• Ability to prioritize work and juggle multiple tasks
• Strong customer service skills

FINANCE & ACCOUNTING

Chief Financial Officer

Virginia Beach, VA

The Christian Broadcasting Network (CBN) is seeking an executive-level Chief Financial Officer to provide overall direction and leadership for the Finance & Accounting and Tax & Internal Audit divisions. This position will oversee all financial policies, procedures, planning, reporting, compliance and internal controls for consolidated ministry-wide operations, including all domestic and international entities.

CBN is a global ministry committed to preparing the nations of the world for the coming of Jesus Christ through mass media.  Using television and the Internet, CBN is proclaiming the Good News in over 100 countries and territories, with programs and content translated into 69 languages. CBN is home to over 1000 employees who contribute their skills and talents in a wide-variety of industry-specific roles.

The CFO will report directly to the President/COO and will also establish effective partnerships with the CEO, Board of Directors and senior leadership to develop and implement successful financial strategies impacting an organization with an operating budget in excess of $180 million. 

This position will provide senior-management oversight of the Finance & Accounting division which includes:  Financial Reporting, Budgeting, Treasury, Accounts Payable, Payroll, Purchasing, Accounts Receivable, Cost Accounting, Risk Management and non-cash gifts; as well as, oversight of the Tax & Internal Audit division.

Specific Finance & Accounting Responsibilities Include:

• Lead talented staff in the development and achievement of division goals.
• Lead planning and review of annual Capital Purchases Budget and Operating Cash Flow Budget; review Budgets with COO, CEO, and Board Chairman.
• Oversee banking relationships, negotiate agreements, and monitor compliance with all related covenants.
• Present financial information and statements at all meetings of the Board of Directors and its Audit Committee.
• Arrange annual audit, as approved by Audit Committee, of consolidated CBN financial statements and those of select subsidiaries and affiliates.
• Review preparation of monthly financial statements and distribute with commentary to the Board of Directors.
• Oversee disclosure of financial information and statements to the public, including donors and foundations for grants.
• Serve other divisions as needed in negotiating and administering financial arrangements particular to their areas of responsibility.

Specific Tax & Internal Audit Responsibilities Include:

• Lead talented staff in the development and achievement of division goals.
• Lead preparation and review of Governance, Management & Disclosure Policies to ensure compliance with IRS requirements for 501(c)(3) organization.
• Visit domestic and international ministry locations to keep apprised of their operations, financial concerns and risk exposures.
• Keep informed of government actions that influence ministry operations and participate with support organizations, such as ECFA, to protect CBN’s interests.

The Successful Candidate will possess the following qualifications:

• Extensive experience in financial planning and business management with track record of achieving strategic financial objectives.
• Strong experience in a senior financial-management role, partnering with executive staff, resulting in the development and implementation of creative financial management strategies.
• Significant knowledge of financial resources with expert negotiating skills and ability to secure maximum benefit from terms and conditions.
• Ability to develop and utilize forward-looking, predictive models and activity-based financial analyses to provide insight into the organization’s operations and business plans.
• Solid understanding of generally accepted accounting principles with experience in, or knowledge of, nonprofit accounting.
• Bachelor’s degree or higher in accounting or related field; CPA required.
• Technically savvy with computer proficiency in finance and accounting software.
• Absolute commitment to financial compliance and maintain above reproach ethical standards with great integrity.
• Excellent analytical and abstract reasoning skills, plus excellent organization skills.
• Excellent oral and written presentation skills.
• Demonstrated leadership ability, team management, and interpersonal skills.
• Ability to effectively represent the company to financial partners, including financial institutions, auditors, public officials, etc.
• Ability to collaborate/partner with the executive team and cross-functional business units to understand the business needs and develop financial strategy to meet those needs.
• Proven decision-making skills with ability to manage under pressure.
• Spiritual maturity and insight into Biblical financial principles and provisions.
• Ability to provide spiritual leadership and set example of excellence and integrity in all areas of responsibility.
• Ability to travel

In summary, CBN desires a seasoned and mature leader with at least 12-15 years of broad finance experience responsible for evaluating financial information and making actionable recommendations to senior leadership.  Ideally, the successful candidate will have a strong finance and business management background working for a complex organization with multiple funding sources and diverse program areas.

Why should someone make a change to assume this position?

• Opportunity to maximize financial stewardship for enterprise-wide impact
• Enjoy working with a strong team in a collegial atmosphere
• Rewarding and intellectually challenging
• Chance to put knowledge, skills and abilities to work in an organization passionate to fulfill its mission of spreading the Gospel of Jesus Christ worldwide.

CBN is dedicated to maintaining the highest standards of financial stewardship and is a long-standing member of the Evangelical Council for Financial Accountability (ECFA).

CBN, headquartered in beautiful Virginia Beach, VA, offers a professional and rewarding work environment, competitive salary, relocation, and full benefits package.  CBN has retained Wheless Partners Executive Search to assist in this search and interested candidates are encouraged to send a resume and letter of interest to CBNCFO@WhelessPartners.com for consideration.

SUPPORT STAFF / ADMINISTRATION

There are no openings at this time

HUMAN RESOURCES

There are no openings at this time

CAMPUS POLICE & BUILDING SERVICES

There are no openings at this time

OPERATION BLESSING

For more information about Operation Blessing International or to download an application for employment, please visit the Operation Blessing web site at www.ob.org or e-mail your request to employment@ob.org.

Truck Driver

Operation Blessing - Midwest and Texas

Operation Blessing International (OBI) is seeking a truck driver to work with Hunger Strike Force to transport product to and from assigned pick-up and delivery locations.  This position will ensure safe operation of assigned OB tractor and trailer in compliance with Department of Transportation’s Federal Motor Carriers Safety Regulations (FMCSR).   

The successful candidate will have the following qualifications:

• Must have Commercial Drivers License (CDL), Class “A”
• DOT Certification required
• 300,000+ miles previous driving experience
• No DMV chargeable offenses for immediate 3-year period prior to employment
• Must pass DOT drug and alcohol test prior to employment
• Working knowledge of DOT 10, 15, and 70 hour drive/work rule
• Working knowledge of trailer product placement in accordance with Federal Bridge laws
• Knowledge of DOT Federal Motor Carriers Safety Regulations
• Ability to plan and execute travel-time in a safe, legal and DOT compliant manner
• Ability to perform DOT compliant vehicle inspections
• Skill in hooking and unhooking tractor-trailer combination units
• Ability to travel 10+ nights per bi-week
• Ability to handle stress, and meet deadlines and time demands
• Ability to communicate to donor ministries and dispatch in a positive manner
• Ability to sit for long periods of time; ability to stand, walk and lift 75+ pounds

CBN NASHVILLE

Systems Engineer II

Enterprise Services – Nashville, TN

The Christian Broadcasting Network (CBN) is seeking an experienced Telephony Systems Engineer to support Call Center technical operations in Nashville, TN.  This individual will demonstrate expertise with Telephony Contact Center product lines and provide support, maintenance, and coordination with Call Centers in both VA and TN locations.  This position will perform day-to-day technical tasks, first-level analysis, and remote diagnostics; utilize approved management tools to detect abnormal behavior and/or failures; and report on all assigned systems.  This is primarily a technical support rather than administrative role.

The ideal candidate will possess a proven, successful record of accomplishment in the following areas:

• Knowledge of Interactive Intelligence version 3.0, plus experience with Interaction Administrator, Interaction Dialer, Interaction Designer, Interaction Client, and Interaction Scripter given special consideration.
• VoIP/SIP/HMP experience given additional consideration.
• BS in Computer Science, Computer Technology, a related technical discipline, or equivalent professional technical experience.
• Experience with technical operations in a fast-paced, high-productivity environment (preferably contact center).
• Knowledge of Microsoft operating systems
• Knowledge of database management systems including SQL Server 2005/2008.
• Proficient with TCP/IP
• Troubleshooting abilities as it relates to the OSI model
• Telephony experience and familiarity with blended inbound-outbound phone center environments given additional consideration.
• Ability to be on call via mobile telephone or pager during unscheduled days or shift times for emergency requirements.
• Ability to travel between Virginia Beach and Nashville as needed for special projects, and to travel for occasional off-site training.
• Availability to work after hours as needed.
• Demonstrated ability to exercise judgment to determine appropriate solutions to technical issues.
• Demonstrated knowledge of current and developing technologies and ability to analyze technology for use in current environment.
• Excellent analytical skills and attention to detail.
• Excellent oral and written communication and presentation skills. Must be able to perform oral and written instructions, and communicate at all levels within an organization with a pleasant demeanor.
• Excellent organizational and time management skills.
• Ability to work as a member of a team, as well as independently, to meet critical deadlines.
• Outstanding character, integrity, and ability to exhibit professionalism and good customer service skills.

CERTIFICATIONS:

• ICCP, ICCE, MCP, and/or MCSE
• Interactive Intelligence CIC certification given special consideration.

Partner Service Representative I (Telephone Ministry)

The 700 Club Prayer Center - Nashville, TN

The Christian Broadcasting Network (CBN) is looking for Partner Service Representatives to join our dynamic call center team.  We are seeking dedicated professionals who are passionate about the mission of CBN and enjoy interacting with the public.  This position will respond to telephone requests for prayer using accepted biblical doctrine, and encourage partner support for the CBN ministry.  Multiple shifts are available, with the opportunity to work with state-of-the-art equipment in a positive team environment.  This is a regular, part-time position.

Join the Team That is Changing Lives

The successful candidate will have the following qualifications:

• Knowledge of the Bible
• Familiar with navigating the Internet and using email communication
• Excellent oral and written communication skills
• Typing 20 Words per Minute minimum required
• Pleasant, professional telephone manner
• Strong reading and comprehension skills
• Ability to encourage financial support for CBN
• Ability to work some weekends and holidays

For more information, please contact our CBN Nashville Job Hotline at (615) 650-6023 or fax your application to (615) 650-6119.

Bilingual Partner Service Representative I (Telephone Ministry)

The 700 Club Prayer Center – Nashville, TN

The Christian Broadcasting Network (CBN) is looking for Partner Service Representatives to join our dynamic call center team.  We are seeking dedicated professionals who are passionate about the mission of CBN and enjoy interacting with the public.  This position will respond to telephone requests for prayer from Spanish and/or English-speaking callers using accepted biblical doctrine, and encourage partner support for the CBN ministry.  Multiple shifts are available, with the opportunity to work with state-of-the-art equipment in a positive team environment.  This is a regular, part-time position.

The successful candidate will have the following qualifications:

• Knowledge of the Bible
• Familiar with navigating the Internet and using email communication
• Excellent oral and written communication skills
• Typing 20 Words per Minute minimum required
• Pleasant, professional telephone manner
• Strong reading and comprehension skills
• Ability to encourage financial support for CBN
• Ability to work some weekends and holidays
• Fluency in Spanish language - with the ability to read and write

For more information, please contact our CBN Nashville Job Hotline at (615) 650-6023 or fax your application to (615) 650-6119.